This helps audit activity and maintain screen recordings for future reference. Record on-screen activity while sharing the screen. View and control a remote system’s screen and interact with it as you would with a local system. The control can be transferred back to the user later on.Ĭhat with the original user of the remote computer for queries or information such as passwords or query resolution status. Take control of a computer system to operate it remotely by requesting access from the user. These features will help you understand the basic capabilities a solution must offer for effective access to remote systems. In this section, we’ll look at some of the common features of remote desktop software. Remote desktop view in ConnectWise Control (Source)Ĭommon features of remote desktop software The tool is provided either by the respective operating system vendor, such as Microsoft or Apple, or by a third-party vendor in the form of an app. This helps with activities such as accessing files, fixing technical glitches, or printing documents on remotely located systems. Remote desktop software is a tool that provides access to one or more computer systems that are not physically present on-site.
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